The success of your team members and the health of your business culture is YOUR responsibility and you can both lead and manage your team more easily than you think. We will discuss the difference between a leader and a manager, learn how to properly hire, train, motivate, compensate, evaluate, and hold your team members accountable, and . . . when and how to fire. Your ability to effectively lead your team and impact your culture is not based on your personality or your charisma – it is based on 3 specific behaviors that you engage in. Whether you have 1 or 100 employees, effective leadership, management, and a healthy culture at all levels is a must for any company that wishes to succeed. 45-60 min; Can be presented as a keynote address, or with a Property Management or Real Estate Sales Focus.
1-3 Hours

Keynote The property management industry is changing in dramatic ways due to new legislation, industry trends, rental demand, and real estate investor demand. During this session, we will discuss current trends impacting the industry and help property managers make a game-plan to proper during the next 10 years. 45-60 minutes

Keynote Are you so focused on your daily tasks and routines that you feel like you are not making any meaningful progress in business or life? Do you sometimes feel that no matter how hard you work, you can’t get to the next level of success? If you are frustrated with your lack of results, then this session is for you!

In this engaging session, Marc leads attendees through six questions that will help them gain clarity and a clear action path for success in business and in life including:
WHO – you need to spend time with
WHAT – you need to stop doing
WHERE – to look for the best opportunities
WHEN – to start taking Fridays off
WHY – growth is not always good for business
HOW – will you measure success 45-60 minutes

I met with my coaching client today who attended your GAR session 'You, Inc.' She is so fired up as a result of her time with you. She couldn’t say enough good things about your content and delivery. You have a huge fan club in her and her friends who were at the conference. Congratulations!" "Coach Jackie" Leavenworth

What's the real purpose of your lease and management agreement? Using risk, profit, and ease as guiding principles, we'll discuss 10 essential clauses for each. These agreements define your relationship with tenants and owners. Incomplete or poorly written agreements cause confusion. Learn how to implement effective changes for current and future agreements, enhancing business practices, reducing liability, and increasing income. 1-3 hours

Most property management companies struggle to be profitable – but that should not be the case! With proper planning, you can use your property management business as a platform to create multiple streams of income. In this fun and inspiring session, we discuss over 20 specific income streams proven to increase income & you learn how to easily implement them. 1-3 hours

When it comes to pricing and profit considerations, most of us simply ask, "What should my pricing be?" when we should be asking, "What should be my pricing strategy?" In this fun and fast-moving presentation, we discuss the nine categories every property manager must understand in order to create a comprehensive business pricing strategy that is both competitive and legally compliant. For example:
• Why client stickiness matters most
• Dynamic pricing and when to use it
• Attractional vs. objectional pricing
• Junk fees vs. fee simplicity
• Measuring business risk
• Ensuring legal compliance and transparency
This session will give attendees a framework to create and implement a business specific pricing strategy that is attractional, legally compliant, and profitable. 1 hour; 2-3 hours (recommended)

Complying with fair housing isn't just a good business practice; it's the law. Fair housing starts with the Federal Fair Housing Act and continues through state and local regulations. This course isn't just a fair housing overview, it will educate property managers on what they should and should not be doing in their day-to-day business operations. We'll keep it practical and address current fair housing hot topics in the property management world such as how to handle service animal requests. 1-3 hours

When the real estate sales market slows, there is one time-tested way for agents to not only survive in slow markets–but to thrive. Adding property management services for your clients gives you the benefits of residual income streams, new buyer and seller clients, increased company value, steady cash flow, and more. This fast-paced session breaks down all the pros — and the cons — of offering property management services. We’ll explore the risks and rewards of various business models used by property management firms and answer the most common questions. You’ll walk away with actionable steps and answers to the following questions:
• Won’t property management be a distraction to my brokerage business?
• What technology does a property management business require?
• What licensing is required?
• How can I market to my clients?
• What questions do landlords ask?
• What business models are available?
• What income streams are available?
• Do I have the personality to be a property manager?
• How is my relationship with a property management client different from that of my brokerage client?
• Where do I get the documents I need?
• What are the legal risks of property management?
• How hard is it to add property management services to a brokerage? 1-3 hours

The success of your employees and the health of your business culture is your responsibility, and you can both lead and manage your team more easily than you think. We will discuss the difference between a leader and a manager, learn how to properly hire, train, motivate, compensate, evaluate, and hold your team members accountable, and . . . when and how to fire. Whether you have 1 or 100 employees, effective leadership, management, and company culture will be improved through this session. 1-3 hours

Are you happy with how you interact and respond to prospective owner clients? How do you respond, or do you freeze up when they ask questions like?

• Why do you charge for additional maintenance?
• I would like to be contacted before any repairs are made.
• Is your management fee negotiable?
• Can I be involved in selecting the tenant?
• Why should I choose you?

In the session, Marc shares exactly how their company responds to these questions (and many others) as we talk about how to respond to the top 12 prospective owner client objections every property manager faces. 1-2 hours

When it comes to operating a property management company, many decisions have an operational impact. In this session we will share 10 principles of property management and explain how each principle can be implemented through the daily operation of the company. These principles will answer many questions, including:

• What clients should you NOT work with?
• Should you manage every type of property?
• How many points of contact should an owner-client have?
• How involved should owner-clients be in decision making?
• How can boundaries be set around your business?

This session will give attendees an understanding of how to make your principles flow through the entire operation of a property management business. 1.5-3 hours

Do you feel trapped in the black hole of marketing? Does it seem like the more time and money you spend, the more frustrated you become? Are you intimated by "social media"? Effective marketing can be achieved by focusing on an education-based concept and a few easy-to-use platforms. In this session, Marc shares the 8 easy and affordable platforms that have helped his business grow 20% each year for over a decade. 1-3 hours

The most successful companies don’t rely on people for their success - they rely on systems. Systems are simply road maps or instructions that allow your processes to be repeated, duplicated, and run by anyone. Systems will make your property management business scalable, increase the value of your company, take pressure off your team members, protect you from liability, reduce the dependence on any one employee, create clarity, and give you a way to hold your team members accountable. We will walk through the step-by-step process of creating and implementing a System Manual specific to each position in your company. System Manuals have changed our business, and they can change yours too! 1-3 hours

The most successful companies don’t rely on people for their success - they rely on systems. Systems are simply road maps or instructions that allow your processes to be repeated, duplicated, and run by anyone. Systems will make your property management business scalable, increase the value of your company, take pressure off your team members, protect you from liability, reduce the dependence on any one employee, create clarity, and give you a way to hold your team members accountable. We will walk through the step-by-step process of how to create and implement a System Manual specific to each position in your company. System Manuals changed our business, and they can change yours too! 1-3 hours

The success of your property management business is largely dependent on who you allow into your owner-client group. In this fast-moving session, we will focus on how to improve your professionalism to attract GREAT owner-clients including:

• What should be the proper mindset of a successful PM?
• What is the difference between an owner transaction and an owner relationship?
• Three words you should never use in your advertising (but most PMs do!)
• How to qualify prospective owner-clients
• Should you negotiate your management agreement terms?
• How to never get sued

This session will empower you to stop asking owners to ‘choose’ you, and instead position yourself as the professional so owners are asking YOU to ‘choose’ them! 1-2 hours

The success of your team members and the health of your business culture is YOUR responsibility and you can both lead and manage your team more easily than you think. We will discuss the difference between a leader and a manager, learn how to properly hire, train, motivate, compensate, evaluate, and hold your team members accountable, and . . . when and how to fire. Your ability to effectively lead your team and impact your culture is not based on your personality or your charisma – it is based on 3 specific behaviors that you engage in. Whether you have 1 or 100 employees, effective leadership, management, and a healthy culture at all levels is a must for any company that wishes to succeed. 45-60 min; Can be presented as a keynote address, or with a Property Management or Real Estate Sales Focus.
1-3 Hours

Keynote The property management industry is changing in dramatic ways due to new legislation, industry trends, rental demand, and real estate investor demand. During this session, we will discuss current trends impacting the industry and help property managers make a game-plan to proper during the next 10 years. 45-60 minutes

Keynote Are you so focused on your daily tasks and routines that you feel like you are not making any meaningful progress in business or life? Do you sometimes feel that no matter how hard you work, you can’t get to the next level of success? If you are frustrated with your lack of results, then this session is for you!

In this engaging session, Marc leads attendees through six questions that will help them gain clarity and a clear action path for success in business and in life including:
WHO – you need to spend time with
WHAT – you need to stop doing
WHERE – to look for the best opportunities
WHEN – to start taking Fridays off
WHY – growth is not always good for business
HOW – will you measure success 45-60 minutes

I met with my coaching client today who attended your GAR session 'You, Inc.' She is so fired up as a result of her time with you. She couldn’t say enough good things about your content and delivery. You have a huge fan club in her and her friends who were at the conference. Congratulations!" "Coach Jackie" Leavenworth

What's the real purpose of your lease and management agreement? Using risk, profit, and ease as guiding principles, we'll discuss 10 essential clauses for each. These agreements define your relationship with tenants and owners. Incomplete or poorly written agreements cause confusion. Learn how to implement effective changes for current and future agreements, enhancing business practices, reducing liability, and increasing income. 1-3 hours

Most property management companies struggle to be profitable – but that should not be the case! With proper planning, you can use your property management business as a platform to create multiple streams of income. In this fun and inspiring session, we discuss over 20 specific income streams proven to increase income & you learn how to easily implement them. 1-3 hours

When it comes to pricing and profit considerations, most of us simply ask, "What should my pricing be?" when we should be asking, "What should be my pricing strategy?" In this fun and fast-moving presentation, we discuss the nine categories every property manager must understand in order to create a comprehensive business pricing strategy that is both competitive and legally compliant. For example:
• Why client stickiness matters most
• Dynamic pricing and when to use it
• Attractional vs. objectional pricing
• Junk fees vs. fee simplicity
• Measuring business risk
• Ensuring legal compliance and transparency
This session will give attendees a framework to create and implement a business specific pricing strategy that is attractional, legally compliant, and profitable. 1 hour; 2-3 hours (recommended)

Complying with fair housing isn't just a good business practice; it's the law. Fair housing starts with the Federal Fair Housing Act and continues through state and local regulations. This course isn't just a fair housing overview, it will educate property managers on what they should and should not be doing in their day-to-day business operations. We'll keep it practical and address current fair housing hot topics in the property management world such as how to handle service animal requests. 1-3 hours

When the real estate sales market slows, there is one time-tested way for agents to not only survive in slow markets–but to thrive. Adding property management services for your clients gives you the benefits of residual income streams, new buyer and seller clients, increased company value, steady cash flow, and more. This fast-paced session breaks down all the pros — and the cons — of offering property management services. We’ll explore the risks and rewards of various business models used by property management firms and answer the most common questions. You’ll walk away with actionable steps and answers to the following questions:
• Won’t property management be a distraction to my brokerage business?
• What technology does a property management business require?
• What licensing is required?
• How can I market to my clients?
• What questions do landlords ask?
• What business models are available?
• What income streams are available?
• Do I have the personality to be a property manager?
• How is my relationship with a property management client different from that of my brokerage client?
• Where do I get the documents I need?
• What are the legal risks of property management?
• How hard is it to add property management services to a brokerage? 1-3 hours

The success of your employees and the health of your business culture is your responsibility, and you can both lead and manage your team more easily than you think. We will discuss the difference between a leader and a manager, learn how to properly hire, train, motivate, compensate, evaluate, and hold your team members accountable, and . . . when and how to fire. Whether you have 1 or 100 employees, effective leadership, management, and company culture will be improved through this session. 1-3 hours

Are you happy with how you interact and respond to prospective owner clients? How do you respond, or do you freeze up when they ask questions like?

• Why do you charge for additional maintenance?
• I would like to be contacted before any repairs are made.
• Is your management fee negotiable?
• Can I be involved in selecting the tenant?
• Why should I choose you?

In the session, Marc shares exactly how their company responds to these questions (and many others) as we talk about how to respond to the top 12 prospective owner client objections every property manager faces. 1-2 hours

When it comes to operating a property management company, many decisions have an operational impact. In this session we will share 10 principles of property management and explain how each principle can be implemented through the daily operation of the company. These principles will answer many questions, including:

• What clients should you NOT work with?
• Should you manage every type of property?
• How many points of contact should an owner-client have?
• How involved should owner-clients be in decision making?
• How can boundaries be set around your business?

This session will give attendees an understanding of how to make your principles flow through the entire operation of a property management business. 1.5-3 hours

Do you feel trapped in the black hole of marketing? Does it seem like the more time and money you spend, the more frustrated you become? Are you intimated by "social media"? Effective marketing can be achieved by focusing on an education-based concept and a few easy-to-use platforms. In this session, Marc shares the 8 easy and affordable platforms that have helped his business grow 20% each year for over a decade. 1-3 hours

The most successful companies don’t rely on people for their success - they rely on systems. Systems are simply road maps or instructions that allow your processes to be repeated, duplicated, and run by anyone. Systems will make your property management business scalable, increase the value of your company, take pressure off your team members, protect you from liability, reduce the dependence on any one employee, create clarity, and give you a way to hold your team members accountable. We will walk through the step-by-step process of creating and implementing a System Manual specific to each position in your company. System Manuals have changed our business, and they can change yours too! 1-3 hours

The most successful companies don’t rely on people for their success - they rely on systems. Systems are simply road maps or instructions that allow your processes to be repeated, duplicated, and run by anyone. Systems will make your property management business scalable, increase the value of your company, take pressure off your team members, protect you from liability, reduce the dependence on any one employee, create clarity, and give you a way to hold your team members accountable. We will walk through the step-by-step process of how to create and implement a System Manual specific to each position in your company. System Manuals changed our business, and they can change yours too! 1-3 hours

The success of your property management business is largely dependent on who you allow into your owner-client group. In this fast-moving session, we will focus on how to improve your professionalism to attract GREAT owner-clients including:

• What should be the proper mindset of a successful PM?
• What is the difference between an owner transaction and an owner relationship?
• Three words you should never use in your advertising (but most PMs do!)
• How to qualify prospective owner-clients
• Should you negotiate your management agreement terms?
• How to never get sued

This session will empower you to stop asking owners to ‘choose’ you, and instead position yourself as the professional so owners are asking YOU to ‘choose’ them! 1-2 hours